Our Modena boiler beats a commercial ‘Goliath’ to win the job!

The Ferroli Modena HE domestic combi boiler has proved itself to be the ‘David’ of the boiler arena by beating a commercial ‘Goliath’ to win the job.

A social club in Stockton-on-Tees that was without heating for three years because of the unaffordable cost of a new commercial boiler has piping hot radiators again following the installation of two Ferroli Modena HE domestic combi boilers at half the cost.

The patrons of Oxbridge Social Club had been loyally braving the chill of the unheated venue after the old commercial boiler was condemned and the club was unable to afford the £20,000+ their gas engineer had quoted them for a similar replacement.

But when Mark Ellis of E-Fix Property Services from Stockton-on-Tees heard about their problem after a chance meeting with the club’s engineer in the Stockton branch of James Hargreaves, he knew from his experience of the Modena HE boiler that it could be the very affordable answer to their problem.

Not one to be discouraged by his sceptical colleague, who was adamant that only a bigger commercial boiler could do the job, Mark proposed using two Modena boilers, a 38kW and a 32kW model. With the total cost coming in at less than half than the commercial boiler and with the Modena’s seven year parts and labour warranty – unheard of on a commercial boiler – there was no contest and Mark was instructed to go ahead with the installation.

After the boilers were installed the existing 22mm pipework was upgraded to 54mm to improve circulation. Within no time at all, even running off just one of the new boilers, the radiators throughout the club were blazing hot – all for a fraction of the cost that the club had been expecting to pay and with the valuable back-up of the seven year warranty.

“The performance of the Modena is incredible,” said Mark. “I knew that it would be able to cope with the demands of this installation and that a big over-priced, over-engineered commercial boiler just wasn’t necessary. For the footprint of this building, it’s very impressive that a domestic boiler the size of the Modena can deliver more than enough heat and hot water.

“The Modena is the only boiler I will install now for my customers. In fact, I have so much faith in this boiler that I give my customers my own personal guarantee in addition to Ferroli’s own warranty. I don’t advertise, all my business is continuous and by word of mouth, so I only recommend products that I know are 100% reliable.

“The Modena is so easy to work on and it’s extremely energy efficient. It’s also so small and light you can lift it without risking injury and install it practically anywhere, such as an airing cupboard or a loft.

“When I first heard about the Modena I thought I’d give it a try as I would never discount something without making my own decision. I knew that Ferroli had suffered in the past from the ‘Skoda effect’, but times change and you need to keep yourself up to date; after all, the police and the ambulance service drive Skodas now which speaks for itself!”

“The improvement made by Ferroli with the Modena boiler is amazing – you get so much for your money. To start with there were a couple of issues with the filling loop and the colours on the taps but Ferroli listened to installers’ feedback made the changes we asked for.

We’re always giving away something for nothing at Installersmate!

If you’re a member of our loyalty club Installersmate you can access valuable offers and rewards that either help your business or simply provide you with a treat for yourself.

Our current prize draw is pretty fabulous if we say so ourselves – it’s a chance to win a very stylish 125cc Modena Scooter. Every boiler you register via Installersmate between 1st January and 31st March 2017 gives you a chance to enter, so the more boilers you install the more likely it is that it will be you riding off into the sunset! The last date you can register a boiler and enter the draw is 31st March so visit the Rewards page of Installersmate for more information about this super scooter and get your entries in.

And for boosting your business, our FREE warranty upgrade promotion on the Modena HE and i25/i29 boilers is running until 30th June 2017. This means that the warranty for every boiler you install and register via Installersmate between 1st July 2016 and 30th June 2017 will automatically be upgraded – you don’t have to do anything else.

The standard 5yr warranty on the Modena will upgrade to 7yrs and the standard 2yr warranty on the i25/i29 will upgrade to 5yrs. That’s all you need to do to provide your customers with an even better deal on the superb Modena HE and i25/i29 boilers. Offer available while stocks last.

Ferroli BlueHelix (Modena) wins more Best Boiler awards!

BlueHelix AltroConsumo AwardThe BlueHelix Tech 25C, the European name for the Modena HE boiler, has won yet more awards for being Best Boiler and Best Purchase, this time from Italian consumer magazine AltroConsumo.

The BlueHelix condensing combi boiler was tested by experts for a feature in the January 2017 issue of this respected consumer magazine. It won Best Boiler due to its efficiency, technical features and safety levels and taking into account the price for a boiler of this quality it also won Best Purchase.

Ferroli was amongst seven major boiler manufacturers whose boilers were put to the test with the BlueHelix achieving the highest overall score, 7% more than the second placed boiler and 27% more than the boiler in last place.

This prestigious award for the BlueHelix comes hot on the heels of last October’s Best Boiler accolade by Spanish consumer magazine Compra Maestra. At MCE 2016 another model from the BlueHelix boiler range was awarded A+ System at the Efficiency & Innovation Contest.

But you don’t need to go the Spain or Italy to get a boiler of this high quality and reliability – the Modena HE available from Ferroli UK is from the same boiler design family as the BlueHelix.

European version of the Modena wins best boiler award


gas-boilers-condensing29th November 2016

The European version of the Ferroli Modena HE boiler has been awarded Best Boiler on the market by a Spanish consumer magazine survey.

The BlueHelix Tech 25C, which is the same design and construction as the Ferroli’s UK model the Modena HE, came out top in a survey of eight major boiler brands published in October 2016 by Spanish consumer magazine Compra Maestra. Also achieving the same score was the Cointra Superlative Condens 25C boiler.

The aspects take into account in the analysis of the boilers were annual cost, power, performance, operation in summer and winter, hot water production, CO and NOx emissions and fuel consumption.

The survey concluded that the BlueHelix delivers excellent performance in both heating and hot water modes, especially in winter, and that it is highly energy efficient and economical on fuel.

Ferroli Boiler Service Engineer Vacancy

14th November 2016

An exciting opportunity has arisen within the Ferroli Service Team to provide service and repairs to their range of domestic and commercial boiler products. Ideally based in the North London area, covering London and the Home Counties, the Technical Service Engineer will predominately work on Ferroli products; however, it is possible that on occasion they may be required to carry out system work which will primarily be “dry” but system pumps and motorised valves may require replacement.

An extremely flexible and adaptable approach is required to ensure service delivery meets and, wherever possible, exceeds customer expectations. Within the scope of this role consideration must also be given to the significant amount of driving being undertaken during the execution of a typical working day.

Key responsibilities:

Responsible for attending both breakdown and planned preventative maintenance calls to Ferroli customers. You will work mainly on an individual basis and may also be asked to provide assistance on a job requiring two persons.

• Attend both “In” and “Out” of warranty breakdown calls
• Provide annual servicing to Ferroli appliances
• Carry out fault finding to heating systems through to final repair
• Provide assistance in resolving product related issues

The successful candidate will hold Gas ACS certificates, CCN1, HTR1, CEN1 and WAT1. You will be expected to exhibit levels of communication and customer service skills whilst representing the Company on a professional level at all times. A work rota is in place which requires some Saturday working during the winter period.

Salary commensurate with experience.

Please send your CV and a covering message to vacancy@ferroli.co.uk

On the road again… meet your Ferroli sales rep at a merchant trade event this autumn

modena-interior-at-hps-trade-morning21st September 2016

With the heating season about to fire up once again our Divisional Sales Managers are out on the road and up to full speed with a programme of trade events at merchants all over the country.

Meeting our customers face to face and giving them the opportunity to see for themselves the fabulous Modena HE boiler and our new i25 & i29 boiler is really what it’s all about; once you’ve seen the interior of the boilers and heard the facts on reliability, performance and ease of use, you’ll know why they are so popular with both installers and homeowners.

Below is a current list of dates which will be added to as new dates are arranged. So come along, meet your Ferroli DSM and enjoy a cuppa and maybe a bacon buttie or two.

Midlands & Wales – AJ Kalirai
Fri 30 September 11.00am-4.00pm – Midland Heating Spares, Birmingham B12 8NG
Tues 4 October 7.30-11.30am – Cambabest, Birmingham B9 4PY
Tues 11 October 7.30-11.30am – Mon Plumbing, Blaina, Abertillery, NP13 3AQ
Weds 12 October 9.30am-3.30pm – Modena Boiler Training at Ystrad Mynach College, CF82 7XR
Thurs 13 Oct 7.30-11.30am – Plumbpoint, Swansea SA6 8QW
Tues 18 October 7.30-11.30am – MPH, Telford TF1 7GP
Thurs 20 Oct 7.30-11.30am – Michael Pavis, Nottingham NG8 6AR
Tues 25 Oct 7.30-11.30am Heating & Plumbing Warehouse, Cardiff CF24 5EF
Mon 31 Oct 8.00-11.30am – Coventry Heating & Plumbing Supplies, Coventry CV2 4GB
Tues 1 Nov 7.30-11.30am – Michael Pavis, Nottingham NG8 6AR
Thurs 3 Nov 8.00-11.30am – CHP Supplies, Stone-on-Trent ST4 4LZ
Tues 8 Nov 8.00-11.30am – Cambabest, Birmingham B9 4PY
Weds 9 Nov 8.00-11.30am – Tippers, Rugeley WS15 2HQ
Thurs 10 Nov 8.00-11.30am Tippers, Uttoxeter ST14 8HR
Mon 21 Nov 8.00-11.30am – Tippers, Lichfield WS14 9TZ
Thurs 24 November 9.30am-3.30pm – Modena Boiler Training at Ystrad Mynach College, CF82 7XR

North – Martin Youd
Thurs 29 September 8.00am-12noon – Atlas Heating, Stretford, Manchester M32 8LS
Mon 17 October 7.30am-12noon – James Hargreaves, Lancaster LA1 3NX
Weds 19 Oct 8.00am-12noon – DPH Darlington, DL3 0XA

London, South & South East – Lee Mumford
Tues 4 October 7.30am-2.00pm – HPS, Epsom KT19 9DU
Weds 5 October 7.30am-2.00pm – Aqueous Design, Chislehurst BR7 6DL
Tues 18 October 7.30am-2.00pm – Plumbpoint Essex, Romford RM6 5SS
Weds 19 Oct 7.30am-2.00pm – Hawk Heating, Kenton HA3 8DQ
Thurs 27 Oct 7.30am-2.00pm – HPS Millbrook, Southampton SO15 0LE
Weds 2 November 7.30am-2.00pm – M Stoneman & Sons, Catford, London SE6 2AY
Thurs 3 November 7.30am-2.00pm – Plumbase, Canterbury CT2 9PX
Weds 16 November 7.30am-2.00pm – Drakes, Ashford TN23 1EL
Thurs 17 November 7.30am-2.00pm – HPS, Gillingham ME8 0PR
Tues 29 November 7.30am-2.00pm – HPS, Maidstone
Weds 30 November 7.30am-2.00pm – HPS, Merton SW19 2QA
Thurs 8 December 7.00am-2.00pm – Plumbase, Chatham ME5 8UD

Coming to a town near you! Ferroli trade events at merchants in the south east this autumn

Lee Mumford25th August 2016

If you’re based in the south east and would like to find out more about our fabulous energy efficient, reliable, high performance domestic boilers, check out the list of dates and venues below.

Lee Mumford, our Divisional Sales Manager for the South & South East, has a raft of dates arranged for trade events at merchants in Greater London, Essex, Kent, Sussex and Surrey and he’s looking forward to meeting anyone who wants to come along and see hello.

Lee will be bringing with him our flagship Modena HE boiler and our new i25/i29 combi boiler, an economical and reliable appliance that’s suitable for all budgets.

So whether you already install Ferroli boilers or you’re not familiar with us and need convincing, Lee will be very pleased to meet you and tell you about our latest offers and incentives – there might even be bacon butties…

All events start at 7.30am and finish at 2.00pm.

Greater London
Wednesday 31st August – Redbridge Plumbing & Heating – Ilford IG6 1HJ
Tuesday 6th September – London Plumbing & Heating – Ilford IG2 7RD
Wednesday 7th September – A10 Boiler Spares – London N13 5ED
Wednesday 19th October – Hawk Heating, Kenton HA3 8DQ
Wednesday 30th November – HPS, Merton SW19 2QA

Essex
Tuesday 30th August – Plumbase, Southend SS2 5QA
Tuesday 18th October – Plumbpoint Essex, Romford RM6 5SS

Sussex
Monday 19th September – HPS, Crawley RH10 1SS

Surrey
Tuesday 20th September – HPS, Croydon CR0 4RU
Tuesday 4th October – HPS, Epsom KT19 9DU

Kent
Wednesday 5th October – Aqueous Design, Chislehurst BR7 6DL
Wednesday 2nd November – Plumbase, Gravesend DA11 8RH
Thursday 3rd November – Plumbase, Canterbury CT2 9PX
Wednesday 16th November – Drakes, Ashford TN23 1EL
Thursday 17th November – HPS, Gillingham ME8 0PR
Tuesday 29th November – HPS, Sittingbourne ME10 2PD

Coming to a town near you! Ferroli trade events at merchants in the south east this autumn

Lee Mumford25th August 2016

If you’re based in the south east and would like to find out more about our fabulous energy efficient, reliable, high performance domestic boilers, check out the list of dates and venues below.

Lee Mumford, our Divisional Sales Manager for the South & South East, has a raft of dates arranged for trade events at merchants in Greater London, Essex, Kent, Sussex and Surrey and he’s looking forward to meeting anyone who wants to come along and see hello.

Lee will be bringing with him our flagship Modena HE boiler and our new i25/i29 combi boiler, an economical and reliable appliance that’s suitable for all budgets.

So whether you already install Ferroli boilers or you’re not familiar with us and need convincing, Lee will be very pleased to meet you and tell you about our latest offers and incentives – there might even be bacon butties…

Greater London
Wednesday 31st August – Redbridge Plumbing & Heating – Ilford IG6 1HJ
Tuesday 6th September – London Plumbing & Heating – Ilford IG2 7RD
Wednesday 7th September – A10 Boiler Spares – London N13 5ED
Wednesday 19th October – Hawk Heating, Kenton HA3 8DQ
Wednesday 30th November – HPS, Merton SW19 2QA

Essex
Tuesday 30th August – Plumbase, Southend SS2 5QA
Tuesday 18th October – Plumbpoint Essex, Romford RM6 5SS

Sussex
Monday 19th September – HPS, Crawley RH10 1SS

Surrey
Tuesday 20th September – HPS, Croydon CR0 4RU
Tuesday 4th October – HPS, Epsom KT19 9DU

Kent
Wednesday 5th October – Aqueous Design, Chislehurst BR7 6DL
Wednesday 2nd November – Plumbase, Gravesend DA11 8RH
Thursday 3rd November – Plumbase, Canterbury CT2 9PX
Wednesday 16th November – Drakes, Ashford TN23 1EL
Thursday 17th November – HPS, Gillingham ME8 0PR
Tuesday 29th November – HPS, Sittingbourne ME10 2PD

No more 0843 phone numbers! We’ve switched to 03.

Orange phone14th July 2016

We are very pleased to announce that all the telephone numbers you need to contact Ferroli have been changed to 03 numbers, which cost the same national rate from mobiles and landlines as 01 and 02 numbers.

We know that 0843 numbers are not popular so we’ve listened to our customers and made the changes you’ve asked for to improve your customer experience with Ferroli.

 

The new numbers are:

General Enquiries 0330 205 0000
Sales 0330 205 0002
Service & Technical 0330 205 0005

The 0843 numbers are still operational whilst we make the transition but just be aware that if you use those numbers you will be charged at the old rates.

We are always pleased to hear from you, whatever your question or problem, so please don’t hesitate to get in touch.

Meet Ferroli’s Domestic Sales Team

20th June 2016

We’re very pleased to introduce you to the four members of our Domestic Sales Team who cover every corner of the UK and everywhere in between!

Our four Divisional Sales Managers are Martin Youd (North), Gerry Lanagan (Scotland & Ireland), AJ Kalirai (Midlands & Wales) and newest team member Lee Mumford (South & South East).

Martin, who lives in Liverpool, has been in the industry for 40 years and returned to Ferroli in November 2015 having spent eight years with the company from 2000 to 2008. He began his career in the plumbing merchant sector where he was a branch manager before moving into sales with Robert McAlpine Concrete Masonry, Glow-worm, Rite-Vent Flues and Stelrad Radiators.

Lee joined Ferroli in April this year from Plumbase where he was a branch manager for eight years. He has a lifetime’s experience of working in the merchant sector having started his career when he was just 15 years old.

Gerry Lanagan, who is a qualified heating engineer and is based in Glasgow, spent 11 years with Ferroli from 1997 to 2006 and returned to the team in April 2014 after working with Vaillant Group and Ideal Heating.

AJ Kalirai is also a long-standing member of our team, having originally joined Ferroli in 2008 for a year and returning in 2012. He has a lifetime’s experience of the boiler industry, having previously  worked with Remeha and Biasi UK Ltd as an area sales manager.

“We have a very strong team with excellent knowledge of both the merchant sector and the heating industry,” said Ferroli’s Sales & Marketing Director John Moran. “No-one should be in any doubt that Ferroli is very much a serious contender in the domestic boiler market with the Modena boiler range continuing to increase in sales at an impressive rate. The restructure of the Ferroli Group last year means that we have the investment behind us to provide the UK market with superbly designed, highly energy efficient and affordable boilers that are supported by an efficient technical and customer service operation.”