Annual Service


Owner details *

*The fields below are required

Appliance details *

Boiler model (please select)


 Serial number *

The boiler serial number is nine digits long with the letter L after the first 4 numbers; this can be found on the barcode sticker located in your Benchmark log book or on the underside of the boiler.


Additional notes



Important payment information

In order to request an engineer for your Annual Service we require an authorised payment of £85.00 from a credit or debit card.

The cost of this service includes the replacement of consumable parts only and is applicable to domestic boilers.

After filling out the form on the left, you will be redirected to a secure banking website for completion of the payment authorisation process.

Refund Policy

If you need to cancel your appointment you will receive a full refund provided we are informed 24 hours in advance of your appointment time. A call-out charge of £85 will be retained by us for cancellations made less than a full 24 hours before the time of your appointment. To cancel an appointment, please contact us on 0330 205 0005 or email us at

If our engineer is unable to gain access to or work on the boiler on the agreed appointment date, a charge of £85 will be retained by us.

Company registration information:
Company name: Ferroli Limited
Place of registration: Burton-upon-Trent, Staffordshire, UK
Registered office address: Ferroli Limited, Lichfield Road, Branston Industrial Estate, Burton-upon-Trent, Staffs DE14 3HD, UK
Registered number: 3335187
Telephone: 0330 205 0000