Book your Boiler Repair or Service – Request an Engineer

Need an engineer for breakdown or annual service? You can request a visit from a Ferroli approved Gas Safe registered engineer, either by phone or on-line. Either call 0330 205 0005 or use our online booking system and we will contact you to arrange a convenient appointment. *Homeowners – before you call us for assistance with your boiler please ensure you have the following two things to hand:

  1. Postcode & address of the property where the boiler is installed.
  2. For boilers that are still under warranty you will need the manual for the boiler which contains the benchmark checklist and service record.

Please note – if your boiler is still under warranty we need this information before we are able to arrange an appointment for the engineer to attend.

Boiler Warranty Repair

If your boiler is under warranty, use the following form to book your in warranty repair.

Warranty registration - Ferroli

Warranty Registration

Your boiler’s warranty is very valuable to you – make sure it is registered as soon as your boiler has been installed.

Ask your installer if they have registered your warranty on your behalf. You can register your warranty quickly and easily yourself.

Warranty Upgrade

Warranty upgrade available from 7 to 10 years on the Bluehelix HiTech RRT. Available via your Installer on Installersmate.com upon registration or within 30 days of installation.

Contact Ferroli Customer Service on 0330 205 000.

Calls to our 0330 numbers cost the same as a call to an 01 or 02 national number whether from a landline or mobile. Calls are also inclusive in any bundle you may have with your phone provider.

Book an annual service - Ferroli

Book an Annual Service

If your boiler comes with a warranty you must make sure that you have your boiler serviced every 12 months to make sure its kept in tip top condition and to make sure that your warranty remains vaild.


Out of Warranty Repair

If your boiler is out of warranty and you need a repair don’t worry we are here to help you get things working again. Did you know that you can book a one off, out of warranty repair? Find out more.

Ferroli Spares

Spare Parts

Our Service Engineers carry genuine spares, meaning your boiler will less likely to have problems in the future. You can call us to request an engineer of find out more here.

Benefits of a Annual Boiler Service

Just like a car, a boiler needs to be well maintained in order to keep it operating at its best. An annual service helps ensure that your boiler is running as efficiently and safely as possible. There are a number of key benefits of a regular boiler service.

Validates your warranty

It’s a condition of our warranty that your boiler is serviced annually.

Extends the life of your boiler

Regular servicing ensures your boiler can deliver reliable heating and hot water comfort year after year

Keep it efficient and reduce costs

An annual service ensures that your boiler is as energy efficient as possible, helping to keep fuel bills low.

Safe Operation

A regular service will ensure your boiler components are checked and operating safely.